24-Hour Checkout Offered by the Palms Hotel

Countdown to EDC: 93 Days

It’s been an amazing Sunday night at EDC Las Vegas and you’ve stayed until the very end to watch the sunrise over the Las Vegas Motor Speedway. You catch the shuttle back to your hotel and maybe if you’re lucky you sneak in 2 hours of sleep before taking a shower and packing, barely making your 11 am check out time. Wouldn’t it be nice to actually be able to get a decent amount of sleep after three full days and nights of pool parties and EDC. Well now there is one hotel in Vegas that is offering their guests a 24-hour checkout. So if you haven’t already booked your hotel room yet for EDC, you just might want to consider staying at the Palms.

Here’s how it works:

  1. You’ll need to book your room directly through their website palms.com and provide them with an anticipated arrival time (their standard check-in is at 3 p.m.).
  2. When checking into the hotel, they’ll ask you for your mobile phone number.
  3. On your day of departure, the Palms will send you a text reminder an hour before your scheduled departure time.

The FAQs as listed on the Palms’ website.

What is 24-Hour Checkout? 
A program that allows guests to check out of their room on the day of their departure at the same time they checked in.

How does a guest book 24-Hour Checkout? 
24-Hour Checkout is available exclusively by booking on Palms.com. *Guests booking through online travel agencies, travel agents, third-party tour operators or by phone are not eligible.

Is there an additional cost for 24-Hour Checkout? 
No, at this time there is not an additional cost for 24-Hour Checkout. The guest just must book directly through Palms.com.

What time is check-in for 24-Hour Check-In?
Standard Check-In is at 3 p.m. Should a guest arrive before 3 p.m., the guest will be provided the next available room based on availability. Their check-out time will be 24 hours after the time they checked in.Example: On a one-night stay, a guest checking in at 8 p.m. on a Wednesday will be able to check out at 8 p.m. on the day of their departure.

What is the latest time a guest will be able to checkout?
The latest checkout time available is 11:00 p.m.Example: A guest arriving at 11:30 p.m. on a Wednesday will be able to check out at 11 p.m. on the day of their departure.

What room types qualify?
Superior King, Superior Queen, Premier King, Premier Queen and Ivory Suite.

Here’s the official press release:

LAS VEGAS, NV–(Marketwired – March 06, 2014) – Palms Casino Resort is the first major hotel in the United States to offer a 24-hour checkout program. Guests can maximize their Las Vegas experience at no extra cost by booking the 24-hour checkout option on SuperiorPremier and Ivory Suites, by booking at Palms.com.

“We are very proud to be the first major hotel in the U.S. to offer 24-hour checkout to our guests. It is a simple concept: For example, if a guest checks in at 8 p.m. on a Friday, they will be allowed to enjoy the room until 8 p.m. on their day of departure. We think this is a benefit many of our guests will appreciate and certainly enjoy,” said Daniel R. Lee, CEO of Palms Casino Resort.

Experiencing 24-hour checkout is a quick and easy process. While booking directly through Palms.com, a guest will note their anticipated check-in time on the website (standard check-in time is at 3 p.m.). Upon arrival, the guest will provide the hotel with a mobile phone number to communicate via text message. On the day of departure, the guest will receive a reminder text about the scheduled departure time (the guest can even check out via text).

“24-hour checkout allows our guests to make the most of their visit at Palms and enjoy flexibility with their travel plans, whether that includes enjoying extra time at the pool or staying late to avoid traffic,” said Christopher Joy, Vice President of Hotel Operations at Palms Casino Resort.

For more information about 24-hour checkout please visit: http://www.palms.com/24-hour-checkout.




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